Shipping Policy
At Charcuterie Life, each custom board is individually crafted and finished to order. We take the time necessary to carve, pour, cure, finish, and inspect each piece before it leaves our workshop.
Processing Time
Custom Build Your Board orders typically ship within 10–15 business days after the order is received. This production period allows adequate time for carving, epoxy work, curing, final finishing, and inspection.
Ready-to-ship boards purchased from our Shop are already completed and typically ship within 2–3 business days.
Flat Rate Shipping by Package Size
Shipping is charged at a flat rate based on the size and shipping class of the board:
Small packages — $14.95
Medium packages — $19.95
Large packages — $24.95
The appropriate shipping rate is determined automatically based on the product ordered.
Delivery Time
Once an order has shipped, most packages are expected to arrive within approximately 3–7 business days, depending on the destination and carrier service. Carrier transit times are estimates and may occasionally be affected by weather, holidays, or other circumstances outside our control.
Where We Ship
Charcuterie Life currently ships to addresses within the 48 contiguous United States and Washington, D.C.
At this time, we do not ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or international destinations.
Tracking Your Order
When your order ships, tracking information will be provided using the contact information supplied with your order.
Shipping Damage
Please inspect your board promptly upon delivery. If your order arrives damaged, contact us as soon as possible and retain the original packaging and shipping materials. Photographs of the packaging and damaged item may be required so that we can evaluate the damage and assist with the carrier claim.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order. If you discover an error in your shipping information, please contact us as soon as possible. Once an order has shipped, we may not be able to redirect or recover the package.